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General Conditions of Sale

SKIPASS

The skipass is a personal document. It can neither be transferred nor exchanged. There is no possibility to reduce or extend the validity of the skipass acquired. Skipasses that have been lost, stolen, deliberately damaged or taken away are neither given back nor replaced. Any abuse can lead to the annulment of the skipass. Civil and criminal measures may be taken.

Children born after 01/12/2003 pay child prices. Children born after 01/12/2013 basically receive a free ski pass. Children born after 01/12/2011 receive a free ski pass in connection with the simultaneous purchase by an accompanying adult of a ski pass of the same period. This free ski pass must be purchased together with an adult one and cannot be issued at a later time. Season ski passes and all group discounts are excluded. The free ski pass is issued by presenting a valid ID of the child. Adults born before 01/12/1954 pay Senior prices.
Discounts of any kind are granted only on presentation of a valid ID.

The skipass is only valid during the normal hours of business.

Combined ticket Kronplatz/Plan de Corones: The day at the ski resort Kronplatz/Plan de Corones can be chosen freely within the validity of the ski pass. It is however not possible to use the combined ticket at Kronplatz/Plan de Corones and Tauferer Ahrntal ski area on the same day.

All skipasses (except single runs) are issued on contact-free rechargeable key cards. A deposit of € 5.00 is charged for each keycard. The deposit is returned to the full when the keycard is given back undamaged.

The skipass is only refunded in case of ski accidents from the day presented at the cash desk. A doctor’s certificate issued by a doctor working in the Tauferer Ahrntal or in the hospital the injured person has been taken to is necessary. The doctor’s certificate must state that the owner of the skipass can no longer ski as a result of the injury. Accompanying people or family members have no right to refunding. The amount to be refunded depends on the days already used. No refunding is possible for hourly passes, half-day and day passes.

When using the ski passes in the ski area Speikboden the respective terms need to be respected.


GROUPS

Valid only for youngsters born after 01.12.2001. The ski passes for groups are valid only for the lifts on the Klausberg. The number of paying people must be more than 15. All cards must be the same, that is same number of days, same expiration date, etc. It must be deposited a list containing the following information:

  • Full name and date of birth of the group members
  • Name and address of the group leader, school or club
  • Address of the accommodation in the holiday destination

On request, different subscriptions to the ski resort Klausberg are available. All group members pay the same group price! sole exception: children born after 01.12.2013 are basically free. They don’t count as group members! Per 15 paying people you receive a free pass. The ski passes are issued only as key cards. A deposit of € 5.00 is levied per key card. When returning the key card in perfect condition, the deposit will be given back.
It is not possible to combine group deals with other special offers.


PRICES & PRIVACY
According to price list (errors excepted). With high and low season overlapping the cash desk computer calculates the respective price.

The ticket replaces the fiscal receipt (decree of 30th June 1992)

The use of the skipass presupposes the knowledge and acceptance of the conditions of sale.

SLOPES
The classification of the slopes is not binding and has only informative character. It is not guaranteed that all slopes are open. For safety reasons the slopes mustn’t be used outside the hours of business (before 8.15 am and after 4.30 pm)

RESPONSIBILITY
The skier skis at his own risk. Each skier must behave so as to neither endanger other persons nor cause damage to people or objects. The skier needs to adjust his performance to his skills and the various conditions (slopes, view, snow) as well as to respect the various signs. The F.I.S. slope rules and the provincial law for slope regulation need to be respected.

Off-slope skiing is strictly forbidden because of danger of avalanches and the protection of flora and fauna.

OPENING HOURS CASHDESK
Skipasses can be purchased from 8.00 am to 4.30 pm.

OPENING HOURS SKILIFTS
The skilifts are open from 8.30 am to 4.00 pm. Last ascent at 4.15 pm, last descent at 4.30 pm (cable car “K-Express”).
There is no compensation for any limitation of business. No responsibility is taken for all lifts of the Tauferer Ahrntal working and all slopes being skiable.

At the beginning and the end of season it is possible that some lifts could be closed and the skiable area could be limited. The skipass is valid until April 10, 2016 (Speikboden April 08, 2016) at those lifts where snow conditions and number of skiers allow business.

COMPLAINTS
Complaints or suggestions are to be provided with an address and to be written to: Klausberg Seilbahn AG, Enz Schachen 11, I-39030 Steinhaus/ Ahrntal (BZ) or skiarena@klausberg.it

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