The Superski Family group must consist of a minimum of 3 and a maximum of 8 members over the age of 8 and must include at least one parent and one child.

The group may include the parents, the spouse or documented cohabiting partner, the children and their respective grandparents in the direct family line. The Family Group Leader must be one of the two parents and serves as the reference person for determining the family relationship between the group members.

The group may not include uncles, aunts, brothers- or sisters-in-law, daughters- or sons-in-law, the children’s partners or cohabiting partners, or any other persons who do not fall within the permitted direct family line.

All members must be associated with the Superski Family ski passes at the time of purchase. It is not possible to modify the group or add further members afterwards.

When a parent purchases a Superski Family ski pass, a child born between 2019 and 2023 receives a free Dolomiti Superski season ski pass. If both parents are part of the Superski Family package, all of their children under the age of 8 receive a free Dolomiti Superski season ski pass.

These children are not counted among the members of the Superski Family group, and their ski days are not deducted from the shared package.

No Dolomiti Superski ski passes are issued for children born in 2024 or later.

The first purchase of Superski Family can be completed online via the official Dolomiti Superski shop or at a sales point.

For online activation, access the official Dolomiti Superski shop, open the menu in the top-right corner and go to the Superski Family section. Under the reactivation option, you can select the option to request approval for your family group. Then complete the form with the details of all members and upload the required documentation. After the customer service team has reviewed your application, you will receive an email with the outcome. If approved, you can complete the purchase directly online.

If you activate Superski Family at a sales point, it is sufficient for one family member to be present with all the required documentation.

The documentation must clearly allow the composition of the group and the family relationship between its members to be verified. For all members, a valid identity document and a recent photo are required. If the documents clearly show that the members belong to the same family unit, for example through the same place of residence and the same surname, these documents may be sufficient. Otherwise, additional official documentation must be provided, such as a family status certificate, birth certificate, marriage certificate or custody documentation.

Self-certifications are not accepted.

If the family group is identical to the one registered for the 2025/26 season, any member can purchase it at a point of sale or online. Online purchase and renewal is possible provided that the group has remained unchanged and all members physically possess their own My Dolomiti Card. If the composition of the group has changed or a My Dolomiti Card is missing, you must request new approval for the family group.

For each group member over the age of 8, between 10 and 20 ski days can be purchased. For example, a group of 3 people can purchase 30, 40, 50 or 60 ski days, while a group of 4 people can purchase 40, 50, 60, 70 or 80 ski days.

The ski days are added to the shared family allowance and can be used freely by all family members until they have been used up.

The allowance can be topped up once during the season by adding 10, 15, 20, 25 or 30 ski days. The top-up can also be completed directly online or at a central point of sale.

You can check the remaining ski days in your personal MyDolomiti area via the website or app, on the skipass reader display when accessing the lifts for the first time that day, or at central points of sale.

Any ski days not used by the end of the 2026/27 season will not be refunded and cannot be transferred to the following season.

No. Ski days purchased with the Superski Family are non-refundable, including in the event of a skiing injury. The remaining ski days remain available in the shared allowance and can be used by the other members of the family group until they have been used up. Ski days not used by the end of the season will not be refunded and cannot be transferred to the following season.

Each My Dolomiti Card associated with the Superski Family is personal and is issued with the cardholder’s name and photograph. It may not be transferred to a third party or exchanged with the card of another group member.

In the event of misuse by a person who is not part of the group, the ski pass will be blocked, and 10 ski days will be deducted from the remaining allowance. Any misuse will be prosecuted in accordance with the law, with the right reserved to take or initiate any appropriate action to establish the offender’s criminal liability (e.g. for fraud pursuant to Article 640 of the Italian Criminal Code) and civil liability.

If you have lost your My Dolomiti Card, used a different card from the one linked to the product, or entered an incorrect card number during the top-up process, you must contact a main ski pass point of sale.

The necessary procedures are complex and time-consuming. For this reason, they can normally be carried out only after 3:00 p.m. and only if compatible with the offices’ regular operations. For each removal and reassignment of a card to the Superski Family product, you will be charged an administrative fee of €15.00 for each ski pass concerned.

Please note: any replacement ski passes purchased to avoid waiting until the staff are available to link the card to the Superski Family product cannot be refunded.

The Superski Family can also be used for night skiing. If the ski pass has already been used during the day, a second ski day will not be deducted for night skiing. However, if it is first used in the evening, one ski day will be deducted from the allowance.

Superski Family ski passes do not include the 5 days of validity at resorts within the Skirama Dolomiti Adamello-Brenta ski area. However, the free season passes issued to children born between 2019 and 2023 do include the 5 days of validity.

Holders of a Superski Family 2019/20 who did not use all the ski days they purchased may use the remaining ski days from the 2019/20 season by purchasing a new Superski Family package for the 2026/27 winter season. The ski days from 2019/20 will be added to the package and will always be considered additional ski days. They will not count towards the minimum number of ski days that must be purchased for the 2026/27 Superski Family ski pass. This benefit is available to all family groups that held a Superski Family ski pass in 2019/20, including those whose composition has since changed.

The ski days made available in this way will be valid only during the 2026/2027 winter season.

All My Dolomiti Cards belonging to the family group, together with the documentation normally required for this type of ski pass, must be presented at a central issuing office.

If the composition of the family group has changed, the unused ski days will be assigned to the first member of the 2019/20 family group who visits an issuing office during the 2026/2027 season. The ski days cannot be divided among multiple family groups.